We have stayed at a lot of hotels, and this hotel and the staff are the greatest! They really do make you feel like you’re at home. It’s hard to believe how accommodating they are. If other hotels use this hotel as a model, they would be less likely to experience any problems. Anyone looking for a hotel in this area wouldn’t be disappointed if they stayed at this one. We think of the staff as our second family and we HIGHLY recommend this hotel.
This is one of the best Courtyards I have stayed at. I have been a Marriott member since 1968 and have stayed at many different locations.
Best customer service overall ever received at a hotel, and I spend most of my time in hotels around the world. All the employees knew me by name within the first couple days. Room was quiet. Loved the happy hour foods and breakfast too!
Absolutely loved our stay! From the moment we booked our room until after checking out, everyone was wonderful! The nicest staff, rooms, & the location was fabulous! Close to everything!! We will definitely be staying here from now on when in Destin! Thank you for making our stay awesome!
We have stayed here more than a dozen times and will continue to come back. From check-in by the always-friendly front desk to the welcoming housekeeping staff, there is absolutely nothing we haven’t liked about this Marriott. This is a great Marriott in a great location for visiting South Walton County.
I highly recommend the Residence Inn Sandestin if you are visiting the Emerald Coast. It is the best run Residence Inn I have ever stayed at, and there have been many. The staff was friendly and attentive, and the hotel was very clean. Do not hesitate to stay here!
Definitely a great place for a family atmosphere. You are immediately embraced as one of the family. It’s not your typical overly used monotone hello! They are truly heart felt and inquisitive on how you are doing. By far this team set a new standard for hospitality and attentiveness to customers’ needs. Many companies go out and try for the “wow” factor and achieve some form of it, but this location lived, breathed and believed in it. It wasn’t a material or physical “wow” factor, but an “I am changing the way you look at what we do and who we are” factor. I encourage the use of this location and team as an example of when your expectations are no longer applicable and needs a new level of success.
Outstanding service with clean, well-appointed rooms. As a returning guest, this stay did not disappoint. I felt as though the staff was there just to meet my needs, which made my stay exceptional. Breakfast in The Bistro was enjoyable. I thought the food and service was a “step above” other Bistro cafes. I am looking forward to my next stay at the hotel.
We have stayed at the Courtyard Sandestin for years – six to seven times per year. Always impressed with the staff attentiveness, friendliness, and responsiveness. Property is always well maintained, and the housekeeping staff does a great job. The front desk does everything possible to accommodate our schedule changes. Love this hotel!
Love this hotel! I am a Lifetime Platinum member and have stayed at numerous Marriott properties. I must say this is one of my favorites. This is our third time staying at this property & hopefully we will be here again in the future. The staff is fantastic; Marriott has a real winner with this hotel and staff. We recommend this hotel when in the Sandestin area. Just can’t say enough about this property.
The staff went above and beyond to make us feel special. The room was amazing and the cleanest I have ever stayed in! The front desk crew, day and night, were friendly and helpful. The bistro staff were welcoming, and the food and drinks were delicious. Housekeeping did an amazing job and greeted you with a smile! Management was readily available for any questions and were wonderful. Hands down the best hotel experience we have ever had!
We loved staying at the Marriott Courtyard in Sandestin. It is close to everything and a very clean and comfortable hotel. The staff is great, and the experience could not be better. Talk about being treated as a valued guest!
The second we walked in we were greeted by an amazing and polite front desk staff. Check-in was quick and painless. Room was really well organized and most importantly clean. Actually, every single place we saw in the hotel was clean, which is a plus. Food and coffee at The Bistro was delicious. Overall, no complaints at all and I look forward to staying here again when I’m in the area.
Exceptional service here. The management and the staff made it well worth the cost. Good customer service in the day we live is not as easy to come by, so when you find it, it can make all the difference.
I am a Lifetime Platinum Member and, therefore, have stayed at many Marriott properties. This is the best Courtyard for customer service and congeniality. We will definitely return. My wife and I enjoyed a fantastic stay. Kudos to this entire staffs’ southern hospitality. It was great.
If you desire professional excellence as I do, then look no further. This hotel is for you. My room was well furnished and very clean, but I was most impressed by the level of and excellence with which each staff member working together that made my five-day stay so enjoyable. Being in town on business, the last thing you want to worry about is where you’ll lay your head at night. No worries here, these folks rock!
Our two-day stay at Courtyard Sandestin could not have been better. Modern. Plush. Clean. Friendly staff. We could not have asked for more.
Service was great. The rooms are immaculate as always! This is our go-to hotel each time we visit Destin.
This is the best Marriott property I have ever stayed! I have over 960 nights with Marriott and the front desk staff along with The Bistro, make my weeks great! Thank you very much and please don’t change!
Every employee was a pleasure to meet beginning with the friendly, helpful staff at the front desk as we walked in the door. We have been Elite members for a few years and stayed at numerous properties. This is in the top three we have visited. Impressive breakfast and evening snacks, very clean rooms, and spacious pool area. The employees were consistently friendly and professional and made our stay enjoyable. Hope to return again soon.
I’ve stayed at this hotel a number of times. Always friendly staff, very clean, and location is perfect. First choice to stay when I’m in the area.
Courtyard Sandestin puts its guests first. From making reservations, to check-in, to breakfast, and check-out, we received attention that said, “We’re glad you’re here!” The staff makes us want to come back.
I just can’t find any other words! Awesome! Awesome! Awesome! We have been making this Courtyard our home-away-from-home for many years, and you never disappoint. You continue to “wow” us with your hotel and staff. Therefore, we have recommended your hotel to many of our family and friends.
I find this hotel to be one of the best, if not the best, that we have ever stayed in. Staff extremely pleasant, courteous, and capable.
This hotel set the bar high for future stays at Marriott properties. The staff did more than just their assigned duties. Everyone was helpful, pleasant, and wanted to ensure that we had the best stay.
Our family had our first true beach vacation at Marriott Sandestin, and I will say that between the staff, beach, and accommodations, we will be back every year. Thank you for making our first beach trip so memorable!
Another wonderful visit at the Residence Inn in Sandestin. We always have the best time here! The location is wonderful, near the beach, great shopping and wonderful restaurants. The rooms are so comfortable and immaculately clean. I can’t say enough about the staff, especially the ladies at the front desk. Everyone is friendly, and I was actually addressed by my name a couple of times when I walked through the lobby. If you’re ever going to Destin, this is the place to stay!
This is one of the best, if not the BEST staffed hotels I have had the pleasure of staying. A majority of the other Residence Inn, Courtyard, SpringHill, Fairfield Inn type hotels we’ve NOT had the pleasure of staying in have very poor staffing and upkeep of their properties. You can tell the ownership and management of this property (along with the Courtyard at Grand Boulevard) take pride in offering excellent customer service and care of their clients’ comfort and accommodations. I would even say in comparison to some of the Autograph Collection Marriott offers, they could definitely learn a lesson or two from the management team of this property.
We stay at the Residence Inn Sandestin every time we visit Destin. This is our fourth stay, and we will never stay anywhere else. The rooms are always immaculate, the staff friendly and helpful, and the hotel welcoming. Thank you, Residence Inn, for helping my family have a wonderful vacation!
On a scale of 1 to 10, this hotel was 10! Great leadership, service, room, and a wonderful smiling staff that made you feel at home.
I’ve stayed here numerous times, and I’m never disappointed. The rooms are exceptionally clean and modern. The staff is always professional and accommodating. My favorite place for overnight stays.
From the friendliness of the staff to the cleanliness of the rooms, to the comforts of the beds, to the great variety of the breakfast items served, the Residence Inn remains one my favorites places to stay.
We are truly loyal to Residence Inn. We tried other Marriott Hotels and by far Residence Inn is our favorite one. They truly appreciate us and as Silver Elite members, too. We felt we are a family and not just another guest of theirs.
The Residence Inn is truly the place to stay for a home-away-from-home; the hotel is gorgeous, and the staff members are so kind. You will receive outstanding customer service, professionalism, and the staff will ensure that your stay will be most enjoyable. I must say that the staff went beyond the call of duty to be most accommodating, and I look forward to my return.
Second stay even better than the excellent first. We stayed at this hotel last year. This year was for a longer period and received the same excellent treatment as last year with the same stable staff. If anything, being there longer this year made it even better, something we didn’t think possible after last year’s stay. Can’t wait to come back again.